Flipkart Commerce Cloud
Please read the following to learn about our practice of secure collection, use, disclosure and dissemination of information practices.
Collection of Personally Identifiable Information and other Information
When you use our Website, we collect and store your personal information such as name, contact number, email address etc. which is provided by you from time to time. Our primary goal in doing so is to be able to contact you for the services requested by you and to provide you a safe, efficient, smooth and customized experience.
In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional for us to contact you. You always have the option to not provide information, however, in such an instance we will not be able to contact you.
If you choose to post comments on our “Reach Us” page or leave feedback, we will collect that information you provide to us.
Use of Demographic / Profile Data / Your Information
We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses.
We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information. We also use this information to do internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.
We retain any information as necessary to contact you and provide support as permitted by law.
Sharing of personal information
We may share personal information with our affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.
We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our services or for any other activity related to our services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.
Links to Other Sites
Our Website may contain links to other websites that may collect personally identifiable information about you. We are not responsible for the privacy practices or the content of those linked websites.
Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Once your information is in our possession, we adhere to strict security guidelines, protecting it against unauthorized access.
A “cookie” is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer’s hard drive. The cookies do not contain any of your personally identifiable information.
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us or on behalf of our partners.
If you want to remove your contact information from our server or want to unsubscribe to any newsletters or alerts from us, please contact us on the email address mentioned under clause 12 below.
We may use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Mr. Shremanth M
Flipkart Internet Pvt Ltd.
Embassy tech village
8th floor Block ‘B’ Devarabeesanahalli Village,
Varthur Hobli, Bengaluru East Taluk,
Karnataka, India, 560103.
Time: Mon – Sat (9:00 – 18:00)
Please contact us regarding any questions regarding this statement at [email protected]