Industry ChallEnges
Your commerce worries, solved
FCC’s composable commerce solutions make enterprise digital commerce easy, scalable and profitable
No agility with complex legacy systems
Launch faster with our composable commerce architecture that allows for flexible integration and easy replacement of components
Inconsistent consumer experience
Easily integrate with third-party platforms to unify consumer data and deliver personalized omnichannel experiences
Performance and scalability challenges
Our commerce platform is built for growth, enabling seamless scaling as your business expands without sacrificing performance
COMMERCE MADE EASY
Set up an end-to-end digital commerce engine on the cloud - tailor made for retailers, by retailers
350Mn+
Customers Reached
1Mn+
Participating Sellers
200Mn+
SKU’s Listed
DEMAND
Delightful experiences, delivered
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Composable storefront
Create stunning and function-rich storefronts that quickly adapt to growing customer expectations
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Personalization
Elevate customer experiences with behavior and attribution-led personalized recommendations engine
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Omnichannel CRM
Integrate with a 3P CRM suite, and communicate with sellers and customers across channels
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Reviews and ratings
Gather and showcase ratings and rich media reviews across your digital storefront
COMMERCE ENGINE
Seamless commerce, made possible
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Catalog management
Create granular and media-enriched product catalogs and manage product taxonomy and attributes with ease
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Smart search
Give shoppers an advanced search experience, with intelligent auto-suggestions and progressive filtering
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Promotions management
Run an impactful promotional campaigns and target users based on cookieless data — all from a single console
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Cart and checkout
Deliver a smooth cart and checkout experience with end-to-end workflow orchestration and customized UI
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Smart chat
Build an advanced and personalized self-serve ecosystem with a smart chatbot, and ease operational workload
SELLER ECOSYSTEM
Seller management, simplified
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Seller onboarding
Give sellers an exceptional onboarding experience via a dedicated and customizable portal
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Product Listing
Give sellers control over product cataloging, pricing, and promotions with an end-to-end system for bulk and single listings
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Settlements
Integrate with an automated 3P accounting system and managed settlements quickly, easily, and securely
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Support management
Integrate with a 3P seller support system with chat, ticketing, and communication capabilities
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Analytics and reporting
Ingest seller-related data and generate relevant reports via integrated business intelligence capabilities
SUPPLY CHAIN MANAGEMENT
Frictionless operations, achieved
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Payments
Securely integrate with multiple payment vendors and easily handle forward and return flows
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Order management
Create and manage order management workflows for every stage of fulfillment — for you and your sellers
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Fulfilment
Easily manage forward and reverse fulfillment flows and integrate with CRM, order, warehouse, shipping, and transport management systems
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Warehouse management
Integrate an advanced warehousing system with powerful inventory management and inbound and outbound flow management
Leading Retailers Trust Us
Drive sustainable growth with simplified commerce
Simplify day-to-day operations and drive business growth with expert tools for e-commerce. Built by retailers for retailers.
Case Studies
See our impact on high-growth retail businesses
DIGITAL COMMERCE SUITE
Build an end-to-end commerce solution
with our suite of scalable retail technologies
Pricing Solution
Combine ML pricing algorithms with deep and real-time competitive intelligence, and run profitable pricing strategies at any scale
RETAIL MEDIA PLATFORM
Give sellers a self-serve, cookieless retail media platform with advanced ads manager and a transparent attribution system
Drive digital innovation with FCC’s Digital Commerce Solution
FAQ
A digital commerce solution is a comprehensive platform that enables businesses to sell products and services online. It includes tools for managing storefronts, inventory, orders, payments, and customer interactions across digital channels.
Digital commerce platforms streamline operations, enhance customer experiences, and boost sales. They provide tools for personalization, inventory management, order processing, and analytics, enabling retailers to operate efficiently and scale their online presence.
FCC Digital Commerce Engine powers the core functionalities of online selling. It manages product catalogs, processes transactions, handles promotions, and integrates various components like search, cart, and checkout to create a seamless shopping experience.
Retailers, brands, manufacturers, and B2B companies can benefit from FCC Digital Commerce solutions. It is suitable for businesses of all sizes looking to establish or expand their online presence and improve their e-commerce operations.
Digital commerce platforms offer faster time-to-market, improved operational efficiency, enhanced customer experiences, and the ability to quickly adapt to market changes. They offer scalability, flexibility, and advanced features, including personalization and analytics, to drive business growth.
Yes, digital commerce solutions can integrate with various tools and systems. They often offer APIs and pre-built connectors for integrating with ERP systems, CRM platforms, payment gateways, marketing tools, and other business applications.
Digital commerce engines are effective due to their ability to handle complex e-commerce operations at scale. They offer robust features for catalog management, order processing, promotions, and analytics, enabling businesses to operate efficiently and adapt to market changes.
Digital commerce platforms drive loyalty by enabling personalized experiences, seamless omnichannel interactions, and efficient order fulfillment. They provide tools for targeted marketing, loyalty programs, and customer service, enhancing overall customer satisfaction.
Key features to look for include a user-friendly storefront, robust product catalog management, flexible pricing and promotion tools. They must also support secure payment processing, order management capabilities, analytics and reporting, and the ability to scale with your business growth.