FAQ
An automotive eCommerce platform is a digital solution that enables businesses to sell vehicles, parts, and accessories online. It provides tools for catalog management, customer engagement, and order fulfillment, enhancing the online shopping experience for automotive products.
FCC provides an end-to-end digital commerce solution to quickly launch and scale your automotive eCommerce store. It includes composable storefronts, AI-powered search, robust catalog management, omnichannel CRM, and conversational AI for query handling. The cloud-native platform supports high SKU volumes and transaction loads, making it ideal for large automotive inventories and customer bases.
Key features include advanced search and filtering, catalog management, personalized recommendations, seamless cart and checkout, omnichannel CRM, and automated query resolution. FCC offers all these as part of its modular, scalable platform designed specifically for high-SKU categories like automotive retail.
Yes. FCC uses ML-powered personalization to recommend products based on customer behavior, purchase history, and preferences. Features like visual search, dynamic content, and conversational AI ensure accurate, timely suggestions to improve conversion rates.
We offer stand alone supply chain management solution that can we integrated in your workflows.You cam also integrate FCC’s digital commerce solution with third-party supply chain systems to manage logistics for bulky items. It supports order, inventory, and warehouse management workflows, ensuring efficient delivery, accurate tracking, and smooth handling of large or heavy automotive products.
Yes. FCC is cloud-native and headless, built to support millions of SKUs and high transaction volumes. It scales easily with business growth, making it ideal for large automotive retailers handling complex catalogs and operations.
An automotive ecommerce business should take robust security protocols, such as role-based access control, two-factor authentication, centralized firewalls, intrusion detection systems, and continuous monitoring to protect sensitive customer and business data.