FAQ
eCommerce search software helps online retailers connect shoppers with relevant products through intelligent query processing. FCC's Smart Search understands customer intent, delivers accurate results, manages store taxonomy, and creates intuitive product discovery paths that match how customers actually shop.
The solution employs natural language processing to handle diverse search queries, including misspellings and colloquial terms. FCC's platform features a self-improving engine that continuously refines results based on customer interaction patterns and employs multimodal search capabilities that accept both text and visual inputs.
FCC's Smart Search increases conversions by instantly understanding customer intent and surfacing relevant products. The eCommerce product search software provides intelligent query augmentation, auto-suggestions, advanced product matching, progressive filters, and valuable analytics, all while handling search complexity at any scale to enhance discovery.
The platform delivers an impressive increase in search-led conversions through its cascaded ranking system that prioritizes results based on multiple relevance factors. FCC's solution includes personalized search capabilities that adapt results to individual shopping patterns and preferences, while its multimodal approach enables visual search for more intuitive product discovery.
Product search has a direct impact on sales success by connecting customers with the products they desire. Without effective search, customers abandon websites and choose competitors. FCC's Smart Search transforms product discovery into a sales engine by understanding customer intent and creating intuitive discovery paths.
The platform's intelligent search capabilities reduce abandonment through better results relevance. Its visual search functionality helps customers easily find products they can't easily describe with text, while intelligent auto-suggestions guide shoppers even when they're unsure of exact product names or specifications.
Yes. FCC's Smart Search leverages artificial intelligence to understand customer intent, deliver relevant autosuggestions, perform intelligent query augmentation, and implement advanced product matching with cascaded ranking. The AI continuously optimizes results based on customer behavior patterns. The platform employs machine learning algorithms that analyze search interactions to identify patterns and improve result relevance over time.
FCC's Smart Search provides valuable intelligence on customer behavior through comprehensive tracking of search trends and conversion data. The platform enables retailers to analyze which queries result in purchases, monitor search effectiveness, and identify opportunities to optimize product discovery. The solution's analytics dashboard visualizes key metrics including zero-result searches, search abandonment rates, and query-to-purchase correlations.