INDUSTRY CHALLENGES
When shoppers can't find your products, they find your competitors
FCC's Smart Search turns product discovery into a sales engine by understanding exactly what customers want and guiding them straight to purchase.
SMART SEARCH
Poor search results frustrate customers and hurt product discovery and conversions
With FCC Smart Search for your storefront, convert more searches into sales by instantly understanding customer intent and surfacing the most relevant products
BROWSE
Customers abandon complex catalogs because they can't find their way to purchase
FCC’s Smart Search helps you turn browsers into buyers by automatically creating intuitive product discovery paths that match how customers actually shop
PRODUCT DISCOVERY TOOL FOR ECOMMERCE
Simplify and augment shopping journeys
with advanced search and browse
SMART SEARCH
Deliver quick and accurate search results
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Autosuggestions based on relevance and intent
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Intelligent query augmentation for optimized results
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Search operations and store taxonomy management
BROWSE
Enhance browsing experiences
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Advanced product matching, scoring, and cascaded ranking
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Progressive filters and sorting across browsing flows
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Breadcrumb generation and management for listings
Leading Retailers Trust Us
Eliminate browsing friction, simplify purchase
decisions
Increased discoverability
Ensure customers easily find the right products through advanced search, filters, sorting, and navigation
Greater conversions
Increase sales by surfacing the most relevant products at the right purchase moment
Optimized shopping
Deliver search results that align with customer intent, behavior, and past browsing patterns
Enhanced control
Manage product rankings and visibility to strategically boost and deboost products in your digital store
Effortless scalability
Handle search volumes and query complexity with ease for products and listings at any scale
Valuable intelligence
Gain valuable insights into customer behavior by tracking search trends and conversion data
Case Studies
See our impact on high-growth retail businesses
END-TO-END RETAIL SOLUTIONS
Unlock your growth potential with a full-stack
Digital Commerce Solution
Demand Management
Optimize your sales funnel with composable storefronts, data-led personalization, and omnichannel CRM capabilities for improved conversions.
Commerce Engine
Make shopping decisions easier with advanced smart chat and search, scalable promotions management, and seamless catalog management capabilities for your commerce platform.
Supply Chain Management
Eliminate bottlenecks and minimize risk with agile and comprehensive cart and checkout, order management, and warehouse management capabilities.
Seller Ecosystem
Deliver exceptional selling experiences at scale with an end-to-end seller ecosystem—from simplified onboarding and settlements to self-serve order and listings management.
Turn Browsers Into Buyers With FCC’s
Smart Search
FAQ
eCommerce search software helps online retailers connect shoppers with relevant products through intelligent query processing. FCC's Smart Search understands customer intent, delivers accurate results, manages store taxonomy, and creates intuitive product discovery paths that match how customers actually shop.
The solution employs natural language processing to handle diverse search queries, including misspellings and colloquial terms. FCC's platform features a self-improving engine that continuously refines results based on customer interaction patterns and employs multimodal search capabilities that accept both text and visual inputs.
FCC's Smart Search increases conversions by instantly understanding customer intent and surfacing relevant products. The eCommerce product search software provides intelligent query augmentation, auto-suggestions, advanced product matching, progressive filters, and valuable analytics, all while handling search complexity at any scale to enhance discovery.
The platform delivers an impressive increase in search-led conversions through its cascaded ranking system that prioritizes results based on multiple relevance factors. FCC's solution includes personalized search capabilities that adapt results to individual shopping patterns and preferences, while its multimodal approach enables visual search for more intuitive product discovery.
Product search has a direct impact on sales success by connecting customers with the products they desire. Without effective search, customers abandon websites and choose competitors. FCC's Smart Search transforms product discovery into a sales engine by understanding customer intent and creating intuitive discovery paths.
The platform's intelligent search capabilities reduce abandonment through better results relevance. Its visual search functionality helps customers easily find products they can't easily describe with text, while intelligent auto-suggestions guide shoppers even when they're unsure of exact product names or specifications.
Yes. FCC's Smart Search leverages artificial intelligence to understand customer intent, deliver relevant autosuggestions, perform intelligent query augmentation, and implement advanced product matching with cascaded ranking. The AI continuously optimizes results based on customer behavior patterns. The platform employs machine learning algorithms that analyze search interactions to identify patterns and improve result relevance over time.
FCC's Smart Search provides valuable intelligence on customer behavior through comprehensive tracking of search trends and conversion data. The platform enables retailers to analyze which queries result in purchases, monitor search effectiveness, and identify opportunities to optimize product discovery. The solution's analytics dashboard visualizes key metrics including zero-result searches, search abandonment rates, and query-to-purchase correlations.