Industry ChallEnges

Selling on marketplaces is often complex

FCC unifies seller systems, boosting efficiency and streamlining operations for easy marketplace management

icon SELLER
ONBOARDING

Convoluted onboarding processes increase seller frustration and lead to early churn

Onboard and activate sellers faster with automated and simplified seller registration, account setup guidance, and self-training modules

iconSELLER LISTINGS

Manual listing creation and pricing updates overwhelm sellers, limiting their ability to scale quickly

Give sellers greater control over product listings, pricing, and promotions with an end-to-end system for bulk and single listings

iconORDER
MANAGEMENT

Legacy OMS and inventory tools take away seller autonomy and increase process inefficency

Centralize and automate inventory and order management for sellers with a self-serve ecosystem, ensuring accuracy and efficiency

iconSELLER
SETTLEMENTS

Seller settlement at scale is complex and time-consuming, leading to delays and disputes

Automate forward and backward settlement flows, providing clear, timely payment processing that reduces friction

SELLER ECOSYSTEM

Empower and delight sellers, build successful partnerships

1Mn+

Participating Sellers

200Mn+

SKU’s Listed

SELLER ONBOARDING

Bring new partners onboard seamlessly
  • Simplified seller registration and verification flows

  • Guided account setup and bulk product cataloging for sellers

  • Centralized dashboard with vendor details for efficient review

SELLER LISTINGS

Support complete listings management
  • Listing creation, enrichment, and approval flows

  • End-to-end seller pricing and promotions management

  • API-led bulk listing creation and management flows

SELLER ORDER AND INVENTORY MANAGEMENT

Deliver easy order lifecycle management
  • Comprehensive stock management and inventory checks

  • End-to-end order flow orchestration for sellers

  • Customer and logistics dispute handling modules

SELLER SETTLEMENTS

Simplify and streamline seller payments
  • End-to-end payment and reconciliation management

  • Multi-channel payment processing and communication

  • Integration with third-party accounting and invoicing tools

SELLER SUPPORT MANAGEMENT

Extend timely support to sellers
  • Chat, ticketing, and communication modules for sellers

  • Integration with third-party seller support systems

  • Training and FAQ modules for seamless seller operations

Leading Retailers Trust Us

“Flipkart Commerce Cloud's solution has helped us quickly identify which products were underpriced and which products were overpriced. It has provided us with a lot of great pricing insight.”

Ranco Kraaijenbrink

Ex-Pricing Manager

“Flipkart’s ability to move with speed and to innovate is hard to replicate around the world. We have a business in Africa called Massmart, and we have asked them to be the partners and actually build the marketplace there.”

Judith McKenna

Former CEO and President

“Flipkart has helped Walmart Chile to consolidate and strengthen its advertising business with FCC Ads, a user-friendly retail media solution with powerful features and capabilities.”

Marcelo Cid

Digital Product Manager
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Frictionless Seller Management Made Achievable

Reduce workload

Offload seller management tasks with an intuitive, self-serve ecosystem

Onboard faster

Accelerate seller onboarding with seamless, user-friendly processes and training support

Streamline operations

Centralize seller operations with an all-in-one dashboard for listings, order, and inventory management

Simplify settlements

Automate and accelerate payment reconciliations for smoother, hassle-free seller transactions

Grow partnerships

Strengthen relationships by empowering sellers with self-service tools and support systems

Deliver data

Give sellers a unified business intelligence dashboard to track KPIs and growth

Flipkart logo

Simplify seller management with FCC’s Seller Ecosystem

FAQ

A seller portal is an online platform that enables marketplace sellers to manage their business operations, including product listings, orders, inventory, and payments, through a centralized interface.

The FCC seller portal supports sellers by providing tools for easy onboarding, listing management, order processing, inventory tracking, and payment settlements. This helps streamline their marketplace operations and reduce operational complexities.

A seller ecosystem is a comprehensive platform that includes tools designed to help sellers manage their online business efficiently within a marketplace platform. It covers crucial business aspects such as onboarding, listings, order management, and support.

A seller portal streamlines management by centralizing seller operations, automating processes, and providing self-service tools for listings, orders, and inventory, reducing manual work and improving efficiency.

The FCC seller portal offers simplified registration, guided account setup, bulk product cataloging, pricing management, order processing, inventory tracking, and payment settlement features. These tools help enhance seller productivity on the platform.

A seller portal enhances onboarding by providing simplified registration, automated verification, guided account setup, and self-training modules. This accelerates the process of getting sellers operational.

In ecommerce, a seller portal acts as a central hub for marketplace sellers, facilitating product management, order processing, and communication with the platform, enhancing overall marketplace efficiency.

Yes, the FCC seller portal integrates with third-party systems for accounting, invoicing, and support. This allows for seamless data flow and expanded functionality within the seller’s existing operations.

Robust support in a seller portal is crucial for addressing seller issues quickly, providing training resources, and maintaining smooth operations, which leads to increased seller satisfaction and retention.

Using a seller portal for settlements automates payment processing and reconciliation, providing clear, timely payments and reducing disputes, which improves trust and efficiency in seller-marketplace relationships.